FIX CITATIONS

How to Fix Wrong Business Information Online

A practical workflow for correcting wrong names, addresses, phone numbers, hours, and URLs across business listings.

Identify the pattern

Before correcting individual sites, determine whether the bad information is isolated or repeated across multiple properties. Repeated errors may reflect an old source, legacy profile, or previous business record.

Correct high-impact platforms first

Prioritize platforms that generate customer actions, local discovery, or downstream data reuse. Save proof of the correct business details when a directory requests verification.

Track rather than guess

Maintain a list of submitted corrections and revisit them. Some platforms approve edits immediately; others require verification, moderation, or support intervention.

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